Privacy Policy


This privacy policy sets out how Bluebell Architectural & Design Products (registered as Bluebell Trading 2000 Ltd) uses and protects any information that you give us when you use this website.

In the context of this Privacy Policy “Bluebell / Bluebell Architectural & Design Products / we / our / us” means Bluebell Trading 2000 Ltd. “You / your / user” means the person, firm, company or organisation browsing and / or using Bluebell’s website.

Bluebell’s Privacy Commitment

Bluebell is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

Information we collect

Bluebell collects details provided by you on registration where you have opted to receive updates from us via email. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may use the information to customise the website according to your interests.

Disclosure of your information

In order to provide our products and services to you or to fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include:

  • Payment processing relating to our website and services: these are handled by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
  • Delivery organisations, mailing houses, email marketing companies who also act in accordance with applicable data protection legislation may also be used so we can efficiently share information with you to fulfil a contract or contact you with information you have signed up to receive.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. When you submit your credit card details to us, we use a secure payment gateway with encryption technology to guard your information.

How we use cookies

Bluebell’s website uses cookies. “Cookies” are small pieces of information stored by your web browser onto your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

You can choose to set your browser to inform you prior to the use of cookies giving you the option to accept or reject cookies.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from our system.

Cookies are only used on this site to hold data from one page to another. They are not used to store personal information. Most browsers allow you to decline cookies. This may prevent you from taking full advantage of our website.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can read Google’s Privacy Policy here and the ICO Cookie Guide for further information.

Links to other websites

This privacy policy only applies to Bluebell, so when you link to other websites you should review their privacy policies. During your interactions with Bluebell, you may receive links to other websites which we deem to be relevant to our interactions with you (such as links to manufacturers’ websites or industry related websites). We do not accept any responsibility for or liability for the content of such websites.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at [email protected].

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You have a right to access details of personal information which we hold about you. If you would like a copy of the information held on you please write to Bluebell Architectural & Design Products, Unit 3 Martels Industrial Estate, High Easter Road, Barnston, Essex, CM6 1NA.

We will securely retain your information for as long as is reasonably necessary and in accordance with applicable law. If you wish to submit a request that your data be deleted, please write to us at the above address.

If you have subscribed to receive marketing communications, you can unsubscribe at any time, your data may be held as an unsubscribed contact to prevent us from sending you further communications.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Changes to this Privacy Policy

Bluebell may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 24th May 2018.